Quality and Environmental Policy

QUALITY & ENVIRONMENT POLICY

 

We ensure the development, the sustainability and the profitability of our business through the following commitments to our customers, our partners and key stakeholders:

Constantly improving customer satisfaction

  • Identifying their needs and providing solutions
  • Implementing sustainable improvement processes
  • Seeking feedback and acting upon it
  • Delivering on our commitments

Partnering with our suppliers

  • Having a fair and ethical selection process
  • Specifying our key needs to ensure and improve quality
  • Giving feedback on their performance
  • Jointly providing  innovative solutions

Protecting and developing our people

  • Ensuring safe and motivating working conditions
  • Developing the necessary skills and knowledge
  • Providing open communications and seeking feedback
  • Promoting leadership and collaboration

Creating value and protecting our Shareholders’ interests

  • Adopting strategies and ethics in line with their needs
  • Safeguarding their interests through appropriate governance
  • Providing regular, accurate and open information
  • Further deploying our CSR programs