Quality and Environmental Policy

QUALITY & ENVIRONMENT POLICY

We ensure the development, the sustainability and the profitability of our business through the following commitments to our customers, our partners and key stakeholders:

Constantly improving our customer satisfaction

• Identifying their needs and providing solutions
• Implementing sustainable improvement processes
• Seeking feedback

Partnering with our suppliers

• Having a fair and ethical selection process
• Specifying our key needs to ensure and improve quality
• Giving feedback on their performance

Protecting and developing our people

• Ensuring safe and motivating working conditions
• Developing the necessary skills and knowledge
• Providing open communications and seeking feedback

Creating value and protecting our Shareholders’ interests

• Adopting strategies and ethics in line with their needs
• Safeguarding their interests through appropriate governance
• Providing regular, accurate and open information

Continuously reducing our environmental impacts

• Complying with legislation and customer requirements
• Promoting energy and resource conservation
• Implementing sustainable manufacturing processes