Quality and Environmental Policy

QUALITY & ENVIRONMENT POLICY

We ensure the development, the sustainability and the profitability of our business through the following commitments to our customers, our partners and key stakeholders:

Constantly improving customer satisfaction

• Identifying their needs and providing solutions
• Implementing sustainable improvement processes
• Seeking feedback and acting upon it
• Delivering on our commitments

Partnering with our suppliers

• Having a fair and ethical selection process
• Specifying our key needs to ensure and improve quality
• Giving feedback on their performance
• Jointly providing  innovative solutions

Protecting and developing our people

• Ensuring safe and motivating working conditions
• Developing the necessary skills and knowledge
• Providing open communications and seeking feedback
• Promoting leadership and collaboration

Creating value and protecting our Shareholders’ interests

• Adopting strategies and ethics in line with their needs
• Safeguarding their interests through appropriate governance
• Providing regular, accurate and open information
• Further deploying our CSR programs